1- Our products:
1.1- Products are subject to availability. If we are unable to supply your chosen item we will contact you to substitute the product of equivalent value, quality and/or colours if you wish. If we are unable to provide your chosen item or a suitable substitution, we will advise you as soon as possible and refund your payment in full within 30 days.
1.2- Flowers are delivered as fresh cuts (unarranged). No vases are included, unless otherwise ordered and confirmed.
2.1- Flowers availability and prices are subjected to changes based on seasons.
3- Orders and Payments:
3.1- By submitting your order and payment details, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the site.
3.2- Online payment is only available for now (Visa and MasterCard).
4.1- Orders are delivered through White Lane Company following their pricing and Terms and Conditions.
4.2- If delivery attempt was made but not collected, order will be cancelled (order price will be refunded, with the exception of delivery charges).
5.1 Orders may be amended or cancelled within 24 hours before the intended delivery date
We take your privacy seriously and we are committed to protecting it. Information collected will only be used to process your order and to provide you with the best possible service.
Our team will ensure flowers are well packed and in their best quality prior to handling to the delivery company. However, if flowers were received damaged due to delivery, the customer shall contact our team immediately upon receiving them to insure full satisfaction.
Please note that our services are only operated within the State of Qatar. We don not ship internationally.
Products will be shipped 1-3 days after placing your order.